Privacy Policy

Introduction

cd66 ("we", "us", or "our") operates the website cd66.vu and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Platform. By registering an account or using any feature of cd66, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This Policy applies to all users of cd66 in Bangladesh and any other jurisdiction where our services are accessed. We are committed to protecting your privacy and handling your data with the care and respect it deserves. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

Information We Collect

We collect several categories of personal information to provide and improve our services. The scope of information collected depends on how you interact with the Platform.

Account Registration Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Mobile phone number and email address for account communication
• Residential address including division, district (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Government-issued identity document details for Know Your Customer (KYC) verification

Financial and Transaction Data

• Payment method identifiers including bKash wallet number, Nagad account, Rocket account, or Upay details
• Deposit and withdrawal history including amounts in BDT (৳) and timestamps
• Betting and gaming transaction records including wager amounts, outcomes, and bonus activity

Technical and Usage Data

• IP address, device type, operating system, and browser details
• Session logs including login times, pages visited, and features used on the Platform
• Cookies and similar tracking technologies that help us understand user behaviour and preferences

How We Use Your Information

cd66 processes your personal data only for specific, legitimate purposes. We do not use your information for purposes that are incompatible with those stated below.

• To create, manage, and verify your cd66 player account and identity
• To process deposits via bKash, Nagad, Rocket, Upay and similar payment methods, and to process withdrawals
• To deliver customer support, respond to queries, and resolve account disputes
• To send service-related communications including account notifications, security alerts, and policy updates
• To comply with anti-money laundering (AML) obligations, fraud detection, and applicable legal requirements
• To analyse platform usage patterns, improve our games offering, and personalise your betting and gaming experience

Sharing Your Information

We may share your personal data with trusted third parties under strict contractual conditions. We require all such parties to protect your data to the same standard as we do.

Payment Processors

To complete your deposits and withdrawals, we share necessary transaction details with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks such as Visa and Mastercard. These providers are bound by their own privacy obligations and do not receive more data than is strictly necessary to process each transaction.

Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, or courts of law when required to do so by applicable law, or when such disclosure is necessary to protect the rights, property, or safety of cd66, our users, or the public. We will, where permitted, notify you before making such disclosure.

Technology Service Partners

We work with technology partners who provide hosting, analytics, fraud prevention, and customer support infrastructure. These partners operate under strict data processing agreements and are prohibited from using your data for any purpose beyond the specific service they provide to cd66.

Cookies and Tracking Technologies

cd66 uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and gather analytical data about Platform performance. We use three main categories of cookies:

• Essential cookies: required for the Platform to function correctly, including session management and security tokens
• Analytical cookies: help us understand how players navigate and use the Platform so we can continuously improve it
• Preference cookies: remember your language, currency display, and other personalisation settings between sessions

You may disable non-essential cookies through your browser settings. Please note that disabling essential cookies may impair certain functions of the Platform, including login and payment processing.

Data Retention

cd66 retains your personal data for as long as your account remains active or as long as is necessary to provide you with our services. Following account closure, we may retain certain data for a period of up to five (5) years to satisfy our AML compliance obligations, respond to regulatory inquiries, or resolve disputes.

When the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. Data that has been anonymised and is no longer personally identifiable may be retained indefinitely for statistical and analytical purposes.

Your Rights and Choices

As a cd66 user, you have the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team at [email protected].

• Right of Access: you may request a copy of all personal data we hold about you
• Right of Rectification: you may request correction of any inaccurate or incomplete information we hold
• Right of Erasure: you may request deletion of your personal data subject to our legal retention obligations
• Right to Restrict Processing: you may ask us to limit how we use your data in certain circumstances
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of prior processing

We will respond to all valid requests within thirty (30) days. In complex cases, we may extend this period by up to an additional sixty (60) days, and we will inform you of any such extension within the initial 30-day period.

Security of Your Information

cd66 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict role-based access controls for internal staff, and regular security assessments of our systems and third-party integrations.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your cd66 account and to enable any two-factor authentication options we may offer.

Third-Party Links

The cd66 Platform may contain references to third-party websites or services. We are not responsible for the privacy practices or content of such external websites. We encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by cd66 through our own Platform.

Age Restriction and Minor Protection

cd66 is an adult-only platform strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records.

Age verification is a core part of our registration process. We require all new users to confirm that they are 21 years of age or older before creating a cd66 account. Users found to be under 21 will have their accounts suspended and any funds held pending age verification review.

Payment Data and Financial Information

When you make a deposit or request a withdrawal on cd66, your transaction is facilitated through our payment partners. We do not store full payment card numbers on our servers. For mobile banking transactions via bKash, Nagad, Rocket, or Upay, we retain only the masked account identifier and transaction reference needed for dispute resolution and AML compliance.

All financial data is encrypted both in transit and at rest. Access to financial records is limited to authorised cd66 personnel and is subject to strict internal audit procedures. We conduct regular reviews to ensure that financial data is not retained beyond the period necessary for legal and operational purposes.

Changes to This Privacy Policy

cd66 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify you via email or an in-platform notification. Your continued use of the Platform after any such update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at cd66.vu/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cd66 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related inquiries promptly and thoroughly.

You may contact us by email at [email protected]. Our support team is available seven days a week and will acknowledge your request within 48 hours of receipt.